A. Warn the user B. Report through proper channels C. Wipe the drive D. Give the computer back to the user
A. Agree with the user’s complaints B. Clarify the user’s statements C. Minimize the user’s criticism D. Shadow the other technician on the next repair
A. Remove the BIOS chip on the PC B. Re-flash the BIOS C. Run password cracking software on the users PC D. Set the password clear jumper on the motherboard